Q: Is there a box office to buy tickets from on the event days?
A: Yes, there is a Ticket Office located in each venue where tickets can be purchased if they are available.
Q: How does entry work?
A: At the entrance, spectators will go through a security check before having their tickets scanned and validated.
Q: Do I need to download my tickets onto my phone?
A: Tickets will be delivered by email, with links to add them to either Apple Wallet or Google Wallet. They will also be available to access and download as PDFs from a Ticketmaster Sport account.
Spectators are encouraged to add their tickets to a mobile wallet or download them in advance so they are ready before travelling to the venue.
Tickets can be presented from the original email, a mobile wallet or as a printed copy – whichever is most convenient.
Q: Can I show a screenshot of my ticket?
A: No, screenshots of tickets will not be accepted.
Spectators should either download their tickets to their phone’s wallet or have the email containing their tickets ready to present. Printed tickets are also accepted. To help speed up entry, have tickets ready to be scanned before arriving at the entrance.
Q: What if I have a ticket for another event the same day in the same venue?
A: If you have tickets for a second session on the same day, you will need to leave the venue after the first session ends and have your tickets scanned again before re-entering.
Q: Can I leave the venue and come back?
A: Re-entry is not permitted once tickets have been validated, unless you hold a ticket for a later session taking place on the same day at the same venue.
Q: Can I get a companion ticket?
A: Eligible accessible ticket holders can request one complimentary companion ticket.
Companion tickets can be requested after purchasing your tickets by completing the Ticketmaster Contact Form.