Q: How do I know what shifts I am allocated?
A: Your shifts will be available in the Volunteer Portal. You will receive a notification to let you know when the shifts are available and you should make sure these are suitable as soon as possible. These will be available between four and six weeks in advance of the Games.
Q: What do I do if I can’t make a shift I have been allocated or can’t attend on the day at the last minute?
A: We will provide all relevant information as part of your training, including who to contact on the day and what to do in advance if there are any changes required to your shifts.
Q: What will happen if public transport isn’t running at a time to get me to / from my shift?
A: We will endeavour to ensure suitable public transport is available to all of our volunteers and will look to review shift times and other options if required. We ask that you check this when your shifts are released and let us know if you will have an issue getting to your shifts or home from your shifts when the times are released.
Q: What happens after the Games?
A: Take a moment to be proud. You have been part of something altogether brilliant, and we are so thankful for your support.
If you have opted in to having your contact information shared with sporting bodies, or local volunteering organisations, they will be in touch to let you know about more volunteering opportunities. Also keep an eye out for our official thank you and keep in touch with the friends you have made along the way, sharing your memories and remembering the ‘wow’ moments.