Q: Will I receive training to fulfil my role?
A: Yes, you will receive training for your volunteer role that will help you carry out your duties with confidence. We’ll email you with all the information you need about your training, and it will also be available on the Volunteer Portal
More information on the training sessions will be made available during 2026. Volunteers must attend the orientation on 16th April 2026. We are also looking into online training opportunities for those who cannot attend in-person sessions. and complete role and venue specific training.
We will invite you to complete training on your role; a venue induction so that you know where to go and how the venue will operate; and an orientation event that will get lots of volunteers together for an exciting moment before we all begin our shifts.
Training will be a mixture of online and in person activities and there will be some optional training modules available for you to improve your knowledge on general areas.
Q: Will there be an orientation event?
A: Yes. This is a great opportunity before the Games start to meet some of your fellow volunteers, to gain some valuable information about what to expect from your shifts and other key things that you will need to know before you start. We hope to release some exciting information at this event and build up the excitement ahead of the main event!
Q: Will there be free public transport to attend the Orientation event?
A: No. Volunteers will be responsible for arranging their own travel to the orientation event.
Q: Where will I access my training materials?
A: Training materials will be available on the Volunteer Portal. You will be invited to a mixture of face-to-face training sessions where you can select the time and date that is suitable to you, and online training that you can do at your own convenience ahead of starting your role.
Q: I am an experienced volunteer; do I need to do the training?
A: Yes. There will be information specific to this event that we need to make sure you know before you can begin your role, and this is a great way to make sure all our volunteers have the same information before starting their roles. There will be some training that is required to be complete before your accreditation will be released.